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Know our terms and conditions of use.

Please be sure to read all the sections in order to understand our policies. If you still have any question, please contact us.

Use of the site

The registration process

Your data and information

Ordering & Sales

Disclaimer

Use of the site
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E-lusopirotecnia may be browsed without registration. But the access to the catalogue and other informations about our products are restricted to register customers. The registration is only required for product orders and special requests. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.

This Web site or any portion of this Web site can not be used for any resale or commercial purpose without our express written consent: all content included on the Web site, such as text, graphics, logos, button icons, images, audio clips, digital downloads and software, is the property of Luso Pirotecnia Group and is protected by Portugal and international copyright and database right laws.

You understand that you, and not Luso Pirotecnia Group, are responsible for all electronic communications and content sent from your computer to us and you must use the Web site for lawful purposes only. You can not use the Web site for any fraudulent purposes, or in connection with a criminal offence or other unlawful activity. The use of this site that results or may results in its damage or its denied access is completely forbidden.

The registration process
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You make a pre-registration which will be followed up by our back-office and customer assistant. Next, we will send you the confirmation about the activation of your account.

From this point on, you should keep confidential all data related to this registration.

Your data and information
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You can change or delete your data whenever you intend. These changes can be done in My personal data section. You are responsible for maintaining the confidentiality of this data and for restricting access to your computer to prevent unauthorised access to your account.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access the information you provided us with in the My personal data area of the e-lusopirotecnia.

Ordering & Sales
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Only registered users may request and order our products. With your CustomerID and Password, you can search for the available products or request any special orders. After submitting your order, you will receive an email, confirming that order.

From this point, you will be notified of the status of you order during the process of delivery.

Disclaimer
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E-lusopirotecnia was conceived to facilitate the contact between Luso Pirotecnia Group and different customers all around the world. More than an e-shop, this site is an easier solution to order Luso Pirotecnia's products.

We will do our best to ensure that availability of the Web site, as well as its products, will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the Web site may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Luso Pirotecnia Group reserves the right to refuse access to the Web site, terminate accounts, remove or edit contents, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

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